New WhatsApp enquiry
“My boiler has stopped working.”
The house is getting cold. Is anyone available today?
M14 · Arrived just now
Missed enquiries. Booked by your AI receptionist.
While you were busy
You weren't ignoring them. You were on a job.
Meanwhile, the next customer was still looking.
While you are on a job, an unanswered call, WhatsApp message or Checkatrade enquiry can move to another company. Praxum answers, captures the details, qualifies the request and moves it towards a booking or handover.
How Praxum's AI receptionist takes an enquiry to a booked job
Answers missed calls.
Captures every enquiry.
Qualifies the job.
Books the work.
One connected system
One AI receptionist for small business. Every enquiry, every channel.
Calls, WhatsApp, website and lead-platform enquiries — answered, qualified and moved forward.
01Enquiry arrives
02Praxum handles it
03Right next step
- 01
Enquiry arrives
“My boiler has stopped working.”
M14 · Arrived just now
- 02
Praxum handles it
The job is ready to book.
Customer kept informed throughout
- Answered instantly
- In service area
- Availability checked
- 03
Right next step
Tomorrow at 09:30
Customer notified · Diary updated
- Job details captured
- Engineer has the summary
You keep working. Praxum keeps every enquiry moving.
Featured system · Plumbing & heating
Can't answer the phone? Praxum can.
Calls handled. Jobs understood. The right action taken.
See how it works
Call missed
Job understood
Customer helped
What we automate
Calls answered. Jobs booked. Admin handled.
Voice agent
Talks naturally. Qualifies callers. Books the right job.
Voice agent
Talks naturally. Qualifies callers. Books the right job.
- Holds natural, two-way conversations on every call
- Works from your services, availability and booking rules
- Qualifies the enquiry and books the right slot
- Sends a WhatsApp or SMS follow-up and records every detail
Quotes and bookings
From first enquiry to a confirmed slot, without anyone chasing.
Quotes and bookings
From first enquiry to a confirmed slot, without anyone chasing.
- Enquiries qualified against the rules you approve
- Follow-ups at 24, 48 and 72 hours
- Reminders the day before and two hours out
- Pricing and timing questions answered mid-conversation
Admin and reporting
Updates, summaries and routine record-keeping handled automatically.
Admin and reporting
Updates, summaries and routine record-keeping handled automatically.
- A one-page performance report every Monday
- Ask it what came in today, in plain English
- Mark a job booked by replying to it
Reliable delivery
Retries, fallbacks and safeguards reduce avoidable delivery failures.
Reliable delivery
Retries, fallbacks and safeguards reduce avoidable delivery failures.
- Failed sends can be retried under the delivery rules you approve
- Fallback channels are used only where they are configured and supported
- Duplicate-event checks reduce repeat messages
- Opt-outs are checked before automated follow-up
Tap a tile for the detail
Trust and control
You stay in control. Praxum handles the noise.
Praxum collects the job details, then waits for your quote.
A call summary arrives with every urgent handover.
Every reply is checked before it sends — no prices, dates or promises you didn’t give it.
Praxum collects the job details, then waits for your quote.
A call summary arrives with every urgent handover.
Every reply is checked before it sends — no prices, dates or promises you didn’t give it.
Built to pay its way
Use your own call log to decide whether the missed-enquiry gap is worth fixing.
One-off setup
£1,200
You don’t pay until it’s live and answering.
Monthly service
£450/mo
Cancel with 30 days’ notice. No lock-in.
What your investment covers
- Phone, WhatsApp and web chat in one workflow
- Enquiries qualified against your approved rules
- Booked into your diary and records
- Urgent jobs escalated straight to you
- A plain-English monthly report
- Every call transcribed
- UK data, GDPR
- Works with your diary
- One price, every channel