PrivacyPolicy.

Praxum Ltd is the data controller responsible for your personal data.

Contact: info@praxum.co.uk

We collect personal data when you:

• Fill out our contact form (name, email address, company name and message)
• Email us directly
• Use our website (technical data and, where enabled, analytics usage data)

Google Analytics may collect information such as pages viewed, session statistics, approximate location and browser or device information. See our Cookie Policy for details.

We use your personal data to:

• Respond to your enquiries and provide information about our services
• Communicate with you about your requests
• Improve our website and services

We do not sell or rent your personal data. We may share your data with trusted third-party service providers who help us operate our website and deliver our services.

We may also disclose your data if required by law or to protect our legal rights.

Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data in accordance with UK GDPR requirements.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Contact form enquiries: Up to two years from last contact, or until you request deletion
• Email correspondence: Up to two years from last contact
• Essential cookies: Six months (see Cookie Policy)
• Analytics cookies: Up to two years by default (see Cookie Policy)

After this period, we securely delete or anonymise your data unless we are required to retain it for legal or regulatory reasons.

Under UK GDPR, you have the following rights:

• Right of access – request a copy of the personal data we hold about you
• Right to rectification – correct any inaccurate or incomplete data
• Right to erasure – request deletion of your personal data (“right to be forgotten”)
• Right to restrict processing – limit how we use your data
• Right to data portability – receive your data in a structured, machine-readable format
• Right to object – object to processing based on legitimate interests
• Right to withdraw consent – where processing is based on consent

To exercise any of these rights, contact us at info@praxum.co.uk. We will respond within one month.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. This includes:

• Encrypted connections (HTTPS/TLS)
• Secure hosting infrastructure
• Access controls and authentication
• Regular security reviews

However, no internet transmission is completely secure. We cannot guarantee absolute security of data transmitted to our website.

We use essential technologies for basic website operation and have Google Analytics configured for website measurement. For full details, see our Cookie Policy.

Our website is not intended for children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the website after changes indicates acceptance of the updated policy.

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK supervisory authority.

For privacy-related questions or to exercise your data protection rights:

• Email: info@praxum.co.uk
• Subject: Privacy Enquiry or Data Protection Request